Insurance Fact Sheet
We do not accept any form of health insurance, including Medicare. We will, however, assist you with insurance questions and problems.
While some major medical carriers will cover a part of your therapy, all insurance policies vary in their provisions and exclusions. Obtaining insurance reimbursement for treatment is often complicated, and we strongly advise you to read your insurance policy or benefits booklet to become familiar with its limitations prior to making an appointment with us.
Our office will provide you with the necessary medical insurance form to file with your insurance carrier; however, it will be your responsibility to pursue payment from them. Once charged for services rendered, you will receive an itemized statement of services with diagnostic and procedure codes required by the insurance companies.
We strongly advise that you continually follow-up on your claim with your insurance company to ensure it is not forgotten. If you do not follow-up, you may not be contacted by your insurance company for weeks should a problem or question arise. It could greatly delay the processing of your claim.
Based on our experience, the following steps may help get your claim processed within an eight-week period with few problems.
- Copy all of your documents. Call your insurance company within two weeks after services are rendered. You will need to check to see if they have received your claim and if it is being processed. If they have not received the claim, check your records as to when you sent it and check back in one week.
- If you have not received payment after 5 weeks, call to find out the status of your claim. If they need additional information, check with our business office on the status of that request. Oftentimes, we have not received such a request. You may need to call them back and ask that the request be mailed or faxed to us.
- Make copies of all claims and correspondence sent.
- Send all documents certified mail, receipt requested.
We have a relationship with you, and you have a contract with your insurance company. Your account is your responsibility, and the insurance company has a responsibility to you to pay their covered part of the claim.